Help and how-to guides
How to use Kid Pickup
Step-by-step guides for everything in the app, in the app’s own words. Written for Kid Pickup 1.6.2 on iPhone.
Getting started and your family
Set up your family, invite the people who help, and decide who can do what.
How to get started with Kid Pickup
Read the guideHow to join a family from an invitation
Read the guideHow to invite a grandparent, sitter or the other parent
Read the guideWhat grandparents, sitters and parents can see and do
Read the guideHow to choose who can change pickups
Read the guideHow to add your kids and choose their avatars
Read the guideHow to change your avatar and the family’s picture
Read the guideHow to remove someone from your family
Read the guideHow to add emergency contacts and saved places
Read the guide
Pickups and drop-offs
Add a pickup, say “I’ll do it”, hand one on, and let the family know it’s done.
How to add a pickup or drop-off
Read the guideHow to add a pickup by typing a sentence
Read the guideHow to set up a repeating pickup, and change just one day
Read the guideHow to take a pickup: “I’ll do it”
Read the guideHow to say you can’t do a pickup
Read the guideHow to have one person do the drop-off and another the pickup
Read the guideHow to call off one day, and put it back on
Read the guideHow to pass a pickup on, or let it go
Read the guideHow to tell the family you’re there and the kids are picked up
Read the guideHow to ask the family for help when you’re stuck
Read the guideHow to send a pickup to someone without the app
Read the guideHow to set up a pickup that needs more than one person
Read the guideHow the “nobody has this yet” nudges work, and how to change them
Read the guideHow to set reminders before a pickup
Read the guide
Calendar, events and To do
The calendar views, events that aren’t pickups, homework and forms, and bringing schedules in.
How to add an event that isn’t a pickup
Read the guideHow to use the To do list for homework, tests and forms
Read the guideHow to use the Calendar’s Day, Week and Month views
Read the guideHow to see your pickups in Apple, Google or Outlook Calendar
Read the guideHow to add a whole schedule from a photo, PDF or email
Read the guideHow to follow a TeamSnap, GameChanger or school calendar
Read the guideHow to import a calendar file (.ics or .csv)
Read the guideHow to add your work hours and see work conflicts
Read the guideWhat the “This overlaps” warning means
Read the guideHow to use the Events tab and the Activity list
Read the guide
Home, chat and notifications
Posts and photos, the family chat, and choosing what the app sends you.
How to post an update or photos on Home
Read the guideHow to comment and react on posts
Read the guideHow to use the family chat and private conversations
Read the guideHow to choose which notifications you get
Read the guideWhat the number on the app icon and the bell mean
Read the guideHow to use the AI assistant
Read the guide
Your account and plan
Signing in, plans and the free trial, settings, and deleting your account.
Can’t find it?
Send us a message and a person will answer within two business days, usually sooner. New to Kid Pickup? It’s free for 14 days, and grandparents and sitters never pay.
