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Accessibility

Effective: October 26, 2026

Our aim

We want everyone in a family's circle to be able to use Kid Pickup, whatever their eyesight, hearing, movement or reading. We aim for the website, the iPhone app and Kid Pickup in a web browser to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

What we do

  • The website's pages are plain HTML with headings in order, text alternatives for pictures, and labels on form fields, so they work with screen readers and without a mouse.
  • In the app, text follows the size you choose in your iPhone's settings, and the tab bar's sliding highlight stops moving when Reduce Motion is on.
  • Nothing in Kid Pickup depends on colour alone to say whether a pickup needs someone: it's also written on the card.

What we know isn't there yet

  • The plans screen in the app has slides that move on their own every few seconds, and there's no button to pause them.
  • A few small pictures in the app, such as avatar emoji, don't grow with your text size.
  • We haven't had an independent accessibility audit, and we haven't checked every screen of the app with VoiceOver.
  • The printable sheets from our free tools haven't been checked with screen readers.

We're working through these, and we'd rather hear about a problem than not.

Tell us about a problem

If something in Kid Pickup is hard to use, or you'd like information in another format, tell us. We reply within two business days, and usually sooner.

  • By email: hello@kidpickup.com
  • Through our contact form
  • By mail: Joel Wood, Think X Design Media, 464 Sunset Blvd, Parksville, BC V9P 1V4, Canada
  • By phone: (250) 857-0963