Confirm twice. It happens straight away and can't be undone.
It's the same on an iPhone, an Android phone, and in a web browser at app.kidpickup.com.
Without the app
Lost your phone, or already deleted the app? Ask us to do it. Use the email address your account is under, and we'll delete it and tell you when it's done.
Your account: your name, email address and the ways you sign in.
If you own the family, the family goes with you: its children, pickups, messages, posts, photos, files and everything else in it. The people you invited keep their own accounts.
If you were invited, the family stays. Your account, your posts and comments, your work hours and the rest of what's yours alone are deleted, and pickups you'd taken that are still to come go back to the family. The family keeps its record of what you did, such as messages you sent and pickups you added or did.
A post or comment that somebody reported may be kept, hidden, for up to a year while the report is looked into.
Records are removed from our database when you delete. Backups age out on their own schedule, as our Privacy Policy explains.
Your subscription is separate
Deleting your account doesn't cancel a subscription. It belongs to your App Store or Google Play account, so cancel it there or it keeps renewing:
iPhone: Settings, then your name, then Subscriptions.
Android: the Play Store, then your profile picture, then Payments & subscriptions, then Subscriptions.
Our subscription provider, RevenueCat, keeps your account's ID and email address until you ask us to remove them, which you can do the same way as above.