Last Updated: October 4, 2026
These Terms of Service (the "Terms") govern your access to and use of Kid Pickup (the "Service"), operated by Think X Design Media, a sole proprietorship based in British Columbia, Canada ("Kid Pickup," "we," "our," or "us"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service. These Terms apply to all users, including account owners and approved helpers. The Service is offered to users in Canada and the United States.
Kid Pickup is a coordination tool that helps adults manage children's pickup and drop-off arrangements. Features may include:
What the Service is not: Kid Pickup does not provide transportation, emergency response, supervision, or background-check services. It is a coordination and communication tool only. We do not vet, screen, or perform background checks on helpers, and we are not responsible for the conduct of any user, helper, or third party.
To use Kid Pickup, you must:
The Service is intended for adults. It is not intended for children to use directly.
As an account owner, you decide who to add to your family group and can remove them. Parents and guardians you add can view and manage family group information such as child profiles, emergency contacts, schedules, pickup notes, and coordination data. Other helpers (for example, nannies and babysitters) can view the pickups assigned to them or still needing someone, the children on those pickups, and the family's emergency contacts. Grandparents can view the family's whole pickup calendar, and a parent or guardian can change what any helper sees. Every member of a family group, helpers included, can see that family's posts, photos and comments (see section 9). Parents and guardians can also see whether a member has opened a pickup and whether notifications to them were delivered.
You are solely responsible for choosing your helpers and for deciding what information to share with them. You should add only individuals you trust with this information. Helpers agree to use family information only for coordinating pickups and drop-offs and to respect the privacy of that information.
Kid Pickup does not provide child medical profiles. You must not use child profiles, pickup notes, messages, or other free-text fields to store medical or health information such as allergies, medications, diagnoses, blood type, or doctor details.
Important. Kid Pickup is a coordination tool and does not perform background checks, vetting, or supervision, and is not an emergency service. You — the account owner — are solely responsible for:
We encourage you to independently verify references and conduct your own checks before granting anyone access to your children or your family information.
Kid Pickup sends notifications and reminders through Apple, Google and your network provider. We do not control those services or your phone's settings, and a notification can be delayed, silenced or not delivered. Kid Pickup helps your family coordinate; it is not a safety service, and it does not replace confirming arrangements directly with the people involved. You remain responsible for your children's care and collection whether or not a notification arrives. To the extent permitted by applicable law, we are not liable for any loss arising from a notification or reminder that is late, missing, or not acted on.
Paid subscriptions to Kid Pickup are sold exclusively as in-app purchases through the Apple App Store and Google Play Store. All billing is handled by Apple or Google, as applicable, and is subject to their respective terms.
Subscriptions may be offered on a monthly or annual basis. Subscriptions are auto-renewing unless you turn off auto-renewal before the renewal deadline shown by the applicable app store. Your account will be charged through that store at the price shown for the selected plan. Cancelling normally stops the next renewal; paid access generally continues until the end of the current billing period, subject to the store's rules.
New family groups get a 14-day free trial. The trial does not require payment information and does not turn into a paid subscription on its own. When it ends, the Service asks you to choose a paid plan to keep using it, and your family group's information is kept. If an app store offers a separate introductory offer, its terms are shown at the point of purchase.
You manage, cancel, or turn off auto-renewal for your subscription through your Apple or Google account settings. Cancellations, refunds, and local/regional pricing are controlled by the applicable app store and governed by its policies; we generally cannot process refunds directly. Prices displayed may vary by region and currency as determined by the app store.
We will give at least 60 days' notice before raising the price of an existing subscription. Where the app store's rules require it, the store will also ask for your consent before a higher price applies.
If you download the app from the Apple App Store, your use is also subject to Apple's standard Licensed Application End User License Agreement, available at https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.
You agree not to use the Service to:
We do not tolerate objectionable content or abusive users. Section 9 explains what we may do about them.
You are responsible for the information you enter into the Service, including information about children, helpers, and emergency contacts, and for having the authority to provide information about other people. You represent that the information you provide is accurate and that you will keep it up to date.
The Service can give you a private link that adds your family's pickups to a calendar app. The link works without signing in, so anyone who has it can see the pickups it contains. You are responsible for keeping your link private and for the calendar services you add it to. You can reset the link in the app at any time, which stops the old one from working.
Answers from the optional AI assistant are generated automatically and may be inaccurate or incomplete. The assistant does not change your schedule or contact anyone for you. Check your schedule in the app before relying on an answer. You remain responsible for your family's pickup and drop-off arrangements.
The Service includes a feed where members of a family group can share posts of up to 1,000 characters, each with or without one photo, and can comment on posts and react to them. Everything in a family's feed can be seen by every member of that family group, helpers included. It cannot be seen by anyone outside the family group: there are no public profiles and no public links.
You are responsible for everything you post. Only post what you have the right to share. That includes photos of other people and of other people's children: get their permission, or their parent's or guardian's, before you post one.
We do not tolerate objectionable content or abusive users. You must not post, in text or in a photo:
Any member of a family group can report a post or comment from the app. Reports come to us, and we review them and act on them promptly. You can also tell us about content through our contact form, choosing “Legal”.
We may remove any content, and suspend or close any account, that breaks these Terms, with or without notice. Within a family group, the person who posted something can delete it, and the account owner, parents, and guardians can delete any post or comment in their family and can remove a member. A removed member can no longer see or post in that family's feed. What they posted before stays until someone deletes it.
A parent or guardian can post as one of the family's children, so the post shows the child's name with the adult's name under it. The adult who posts is the author of that post and is responsible for it under these Terms. Children do not have accounts, and nothing is collected from a child.
You keep ownership of what you post. You give us a non-exclusive, worldwide, royalty-free permission to store, copy, resize, and display it to your family group, and to look at it when it is reported, only to run the Service. This permission ends when the content is deleted from the Service, except for copies we keep as our Privacy Policy describes.
Apart from an automatic filter that blocks a short list of words, we do not review posts, photos, or comments before they appear, and we are not responsible for what members post. We may review or remove content, but we are not obliged to.
The Service, including its software, design, content, and trademarks, is owned by Think X Design Media or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended personal, family-coordination purpose. You may not copy, modify, distribute, sell, or create derivative works from the Service except as permitted by law or with our written permission.
To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will meet your requirements. Nothing in these Terms limits any warranty or legal right that cannot be excluded under applicable law.
To the maximum extent permitted by applicable law, Kid Pickup and Think X Design Media will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of data, arising out of or relating to your use of the Service. To the maximum extent permitted by applicable law, our total aggregate liability for any claim relating to the Service will not exceed the amount you paid for the Service in the twelve months preceding the event giving rise to the claim. These limitations apply subject to, and do not exclude, any rights or remedies that cannot be limited or excluded under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Kid Pickup and Think X Design Media from claims, damages, losses, and reasonable expenses arising out of your use of the Service, your content, your selection or supervision of helpers, or your violation of these Terms or the rights of any third party.
You may stop using the Service and delete your account at any time through the app. We may suspend or terminate your access to the Service if you violate these Terms, including the rules for posts, photos, and comments in section 9, or where reasonably necessary to protect the Service or its users. Provisions that by their nature should survive termination will survive.
We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as through the app or by email. Your continued use of the Service after an update takes effect indicates that you have reviewed the current version.
These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada, without regard to conflict-of-law principles. Nothing in this section removes or limits any mandatory consumer-protection rights or remedies available to you under the laws of your place of residence, including applicable consumer laws in Canada or the United States, that cannot be waived by agreement.
For questions about these Terms, please contact us at:
Think X Design Media (operator of Kid Pickup)
British Columbia, Canada
Contact form, choosing “Legal”