Crisis and support lines for kids, teens and parents in Hong Kong

Free, confidential lines for a child or teen who is struggling, a parent who needs to talk, or anyone worried about a child. Every number here was checked on the service’s own website.

In an emergency, call 999

If someone is in immediate danger, or has been hurt, call 999 now.

Crisis and suicide support

  • 18111 Mental Health Support Hotline

    Government hotline for emotional and mental health support, with referral to the right service.

    24 hours · Languages: 12 languages: Cantonese, Mandarin, English and nine ethnic minority languages

    Where we checked this

  • Samaritan Befrienders Hong Kong (香港撒瑪利亞防止自殺會)

    Emotional support and suicide prevention hotline.

    24 hours · Languages: English line: 2389 2223

    Where we checked this

  • The Samaritans Hong Kong (撒瑪利亞會)

    Suicide prevention hotline in Chinese and other languages.

    24 hours · Languages: Chinese and multiple languages

    Where we checked this

For kids and teens

  • 小耳朵專線 (Caritas helpline for children aged 6 to 12)

    Emotional counselling line for children aged 6 to 12.

    Where we checked this

  • 關心一線 (HKFYG youth emotional support line)

    Emotional support line for young people from the Hong Kong Federation of Youth Groups.

    Where we checked this

For parents and caregivers

  • Against Child Abuse Parent-child Support Line

    Support line for parents and children, and for reporting suspected child abuse.

    Mondays to Fridays 9am to 1pm and 2pm to 9pm; Saturdays 9am to 1pm

    Where we checked this

To report child abuse or neglect

Checked October 24, 2026. Numbers and hours can change; each line links to the page we checked it on. Spotted something out of date? Tell us and we’ll fix it.